The Quiet Ways We Exclude Each Other 

by Buhle Jantjies | Apr 21, 2026 | Features

Ableism is often imagined as something obvious: a cruel remark, a refusal to hire someone based on their disability, or a building with no ramp. These are visible, undeniable forms of discrimination. But ableism does not only live in these blatant acts. More often, it exists in quieter places, woven into everyday language, social norms, and the physical spaces we move through without thinking. 

These quieter forms are easy to miss, especially for those who are not directly affected by them. And yet, they shape the daily experiences of many people with disabilities, often sending an unspoken message: this space was not designed with you in mind.

Consider the spaces we occupy – a building with stairs but no ramp, or a public building with narrow doorways. It is likely that neither of these situations have been created with exclusion in mind. Still, the outcome is the same: someone is left out. Accessibility is often treated as an afterthought rather than a starting point, which quietly reinforces the idea that certain bodies and ways of experiencing the world are the default.

According to Northeast Arc, language can cause exclusion in similar, subtle ways. Everyday phrases such as “Turn a blind eye” or “Are you deaf?” are commonly used without harmful intent. But words carry histories and meanings that shape how we think about disability. When disability-related terms are used as insults or shorthand for something negative, they reinforce the idea that a disability is inherently undesirable or inferior.

Even well-meaning comments can unintentionally contribute to ableism. Ability Together outlines how statements like “You are so inspiring” directed at someone simply for living their life with a disability may seem like praise, but it actually reduces their identity to their disability. Similarly, assuming someone needs help without asking or speaking to a companion instead of the person with the disability reflects unconscious assumptions about capability and independence.

These patterns show that ableism is not only about individual attitudes – it is also about systems and habits. Many environments, technologies, and social practices are built around the expectation of a certain kind of body and mind. When people fall outside those expectations, they are asked to adapt rather than having the system adapt to them.

Recognising these quieter forms of exclusion is not about assigning blame. Instead, it is about becoming more aware of how everyday choices shape who feels welcomed and who does not. Inclusion often begins with small, meaningful shifts. According to Access Living, the meaningful shifts include, but are not limited to: designing spaces with accessibility in mind, choosing language more thoughtfully, and listening to the experiences of people with disabilities.

Creating a more inclusive society requires more than avoiding obvious discrimination. It requires questioning the norms we rarely think about and noticing the subtle barriers that surround us. When we begin to see these patterns, we also begin to see opportunities for change.

Ableism, after all, is not only present in the loud moments of exclusion. It is present in the quiet ones too. And by paying attention to the quiet ways we exclude each other, we take the first step toward building communities where everyone is accepted, accommodated, and valued.

Buhle Jantjies
view posts