Student Health Services offers healthcare services to all students at UP. Services offered by Student Health Services include the treatment of injuries, including examination, diagnosis and treatment of illnesses, family planning, dietary advice, free eye testing and information or advice regarding medical matters. There is also the Voluntary Counselling and Testing Clinic (VCT) that assists students with HIV/AIDS tests and provides counselling free of charge. Patients are seen on a walk-in basis. However, some services such as eye testing and pregnancy counselling require an appointment. Consultations are free of charge consultation times are subject to change. These services can be found on all of UP campuses and are run by fully qualified and registered healthcare professionals.

Student counselling is available to all registered students free of charge. The Student Counselling Division (or Student Support Division) offers academic, therapeutic and emotional support. These services are rendered by a highly professional multi-disciplinary team of counsellors, clinical psychologists and social workers. Services offered include career planning, stress-handling, life skills, trauma counselling, assistance with study methods, and relationship skills.

Safety and security
Security is a big priority at UP. Therefore a number of security services are available to students. A toll-free 24-hour crisis line is available to assist students who have experienced trauma such as robbery, rape and assault. Support is also available to students who have experienced personal and family crises 080 000 6428.

The Green Route Project is a project which helps students to travel safely between destinations. Security officials accompany students and personnel members on foot to and from residences, vehicles and other nearby places. These services run between 18:00 and 06:00. Security officials accompany students from selected points on all UP campuses:

Hatfield, in front of the Absa ATM next to the Merensky Library

Prinshof, in front of the HW Snyman building

Groenkloof, between the Administration Building and the Auditorium

Kalafong, in front of the Klinikala Building. Students at the Onderstepoort and Mamelodi campuses should contact the 24-hour Operational Management Centre on 012 420 2310/2760 to arrange an escort. Students can also approach a security official on duty at the gate of their respective residences to arrange for security accompaniment.

UP security services also deals with lost and found property which is handled by the 24-hour Operational Management Centre, located in the Administration Building on the Hatfield Campus.

Legal Advice
UP’s Law Clinic offers free legal advice to those who cannot afford it. Students who qualify in terms of the “means test” (students earning less than R7 000 a month and whose asset value does not exceed R350 000) can obtain legal advice for matters such as divorce, maintenance issues and delictual claims. The Law Clinic only provides assistance with criminal cases at the Hatfield Community Court. No fees are charged for professional services delivered to students. Students are only liable to pay for their disbursements, such as sheriff’s fees.

The Student Disciplinary Advisory Panel (SDAP) provides assistance to students who are charged with any misconduct by the university. The Panel does not provide legal advice, but assists students in the disciplinary proceedings against them. The SDAP can be found in the Roosmaryn Building on the Hatfield campus.


Photo: Michael Ridge